Privacy Policy
Last Updated: January 2026
CaniLondon Ltd ("we," "us," "our," or "Company") operates canilondonltd.co.uk ("Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and any other details you voluntarily provide through forms or inquiries.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Cookies: Information stored via cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and interaction patterns.
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring to understand user behaviour and improve the Website.
- Affiliate tracking to monitor referrals to affiliated casinos and betting platforms.
- Site improvement and optimisation of user experience.
- Sending newsletters, updates, and promotional content (with your consent).
- Compliance with legal obligations and fraud prevention.
- Responding to your enquiries and providing customer support.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for Website functionality and security.
- Analytical Cookies: Google Analytics and similar tools to track usage patterns and site performance.
- Affiliate Cookies: Used by affiliated casinos and betting platforms to track referrals and commissions.
- Marketing Cookies: To deliver targeted advertisements and track campaign performance.
You may opt-out of non-essential cookies at any time by:
- Adjusting your browser privacy settings.
- Using our cookie consent banner (displayed upon first visit).
- Visiting www.youronlinechoices.com to manage advertising preferences.
Please note that disabling essential cookies may affect Website functionality.
Third-Party Links
Our Website contains links to external websites, including casinos, betting platforms, and affiliate partners. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing personal information or engaging with their services.
Any interaction with linked casinos or betting platforms is governed by their own privacy policies, not ours.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and applicable UK data protection laws, you have the following rights:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data (subject to legal obligations).
- Right to Restrict Processing: Limit how we process your information.
- Right to Data Portability: Receive your data in a portable format.
- Right to Object: Object to processing for direct marketing or other purposes.
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) at www.ico.org.uk.
To exercise any of these rights, please contact us using the details below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:
- Personal data provided via forms is retained for up to 3 years unless you request deletion.
- Analytical and usage data is retained for up to 26 months.
- Affiliate tracking data is retained as required by affiliate partners and applicable laws.
You may request deletion of your data at any time (subject to legal obligations).
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@canilondonltd.co.uk
We will respond to your enquiry within 30 days of receipt.
Note: CaniLondon Ltd is committed to responsible gambling practices. If you or someone you know is struggling with gambling addiction, please visit GambleAware.co.uk or contact the National Problem Gambling Clinic.